Returns & Refund Policy

At K3G Rally Tech, every product is built with precision and purpose for demanding rally environments.
Given the built-to-order nature of our products, we maintain a strict returns policy to ensure fairness and quality control.

 Eligibility for Returns

We only accept returns under the following condition:

• The product has a proven manufacturing defect

Returns will not be accepted for:

• Incorrect orders placed by the customer

• Change of mind

• Improper installation or misuse

• Normal wear and tear from usage

 Mandatory Unboxing Proof

To be eligible for any claim:

• A complete, uninterrupted unboxing video is required

• The video must clearly show:

  • Sealed packaging before opening

  • The unboxing process

  • The defect in question

Claims submitted without valid video proof will not be accepted

 Inspection & Approval

• All claims are subject to inspection and verification by our team

• Once approved, we will initiate the appropriate resolution

Resolution Options

If a manufacturing defect is confirmed, we will offer:

• Replacement of the defective product, or

• Repair, depending on the issue

Refunds are not standard practice and may be considered only in exceptional cases at our discretion.
 Claim Window

• Any issue must be reported within 48 hours of delivery

• Claims raised after this period may not be accepted

Important Notes

• Products must be unused and in original condition for claims to be valid

• Any signs of installation, modification, or damage due to handling may void eligibility

• As rally components, our products are designed for extreme conditions — however, damage from use is not considered a defect

This policy ensures we maintain the integrity of our products while supporting genuine cases with fairness and speed.